Our answers
to your questions

You can use the park for 2.5 hours starting from the beginning of the safety briefing. The time spent actually climbing is usually 2 hours. Then it's time for the next climbers to take over.

It's always better to book in advance.  Link

That way you get a booking confirmation from us and your harnesses will be ready and waiting for you at your chosen time.

Tip: you can cancel your booking at any time free of charge.

If you do drop by spontaneously, you can use any harnesses that are free, but if there aren't any, you'll have to be ready to wait.

Ihr könnt eure Reservierung kostenfrei stornieren. Dazu schreibt bitte eine kurze Mail an hello@kletterwald-hamburg.com, damit wir die Plätze dann anderweitig vergeben können.

Hier in Kurzform unser coronabedingtes Hygienekonzept:
• Die Gästezahl wird verringert.
• Das Tragen von Handschuhen ist Pflicht. Wer keine mitbringt, kann diese im Kletterwald für 3,- € kaufen.
• Bitte eigenen Mundnasenschutz mitbringen. Der ist beim Klettern zwar nicht notwendig, wohl aber bei der Einweisung.
• Bitte 1,5 m Abstand zu anderen einhalten.
• Keine Einweisung in größeren Gruppen mehr.
• Kontaktlose Einweisung.
• Der Waldspielplatz ist wieder geöffnet.

Are you over ten years old? If so, you can come alone or with friends without an adult. Please have your parents fill out the declaration of consent – to be found here at home before you come, and simply bring it with you.
If you are under 10 years old, then you absolutely must bring an adult to supervise you.

For your own safety, you are only allowed to wear closed-toe shoes for climbing. If you are wearing flipflops or sandals or shoes with a heel, then we won't be able to let you up into the trees. Choose your clothes according to the weather – but not too warm, as you'll be exerting yourself.

Your height determines which of the courses you can use. The minimum height for courses 1 and 2 is 110 cm. You can tackle course 3 if you are 130cm or taller, courses 4+5 if you are 140cm or taller and courses 6+7 if you are 160cm or taller.

Children can climb from the age of 5, provided they are 110cm or taller. The smallest children can do courses 1 and 2, and if they are over 130cm tall, then course 3 too.

Thanks to our continual belay safety system, which doesn't require any detaching or reattaching, it's really easy and safe for them.

In a storm or heavy rain we have to close the Kletterwalf for safety reasons. Drizzle and showers don't have make much difference, as the tree canopy offers pretty good protection.

You can find out if we are open or not from the home page of our website. We will post a message there if we are forced to close the Kletterwald because of bad weather conditions.

Accompanying persons that don't climb don't have to pay an entrance fee. You can keep your feet firmly on the ground while you watch your colleagues and friends from the path and cheer them on. However, please keep to the paths (which are clearly marked) and don't wander through the forest at will.

It is neither possible nor necessary to book a dedicated trainer for your group. Our trainers and rescue teams watch over the whole forest and are there to look after you. In any case, you'll be given a detailed briefing before you start.

The maximum that you can weigh is 130 kg.
Yes, you can pay in cash or with an EC debit card or a credit card.
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